Delete account

Last updated: July 11, 2026

Overview

You can request deletion of your Vokami account. Account deletion is intended to be permanent for account access. Some information may be retained where needed for safety, abuse prevention, legal obligations, or audit purposes, as described below.

How to request deletion

Users may request account deletion through this web deletion page directly, and where available, may open the same deletion request page from Vokami Settings → Delete account (https://vokami.app/delete-account). The Settings entry opens this page in your browser; it does not complete deletion automatically inside the app.

To submit a deletion request, use our support channel:

1. Sign in to Vokami so you can confirm you control the account.
2. Email [email protected] from the email address registered to your Vokami account.
3. Use a subject line such as Vokami account deletion request.
4. We may ask you to confirm your display name or other account details to verify ownership.

Alternatively, you may use the contact method on our Support page and clearly state that you want your account deleted.

We do not complete account deletion instantly. Verified requests are processed as promptly as reasonably possible and may require additional confirmation steps.

What may be deleted or anonymized

When we process a verified deletion request, we may:

• Disable or delete your authentication account.
• Delete or anonymize your profile information.
• Remove or anonymize your posts, comments, and associated media (audio files, cover images) according to our backend rules.
• Remove or anonymize social data such as follows, likes, and saves linked to your account.

You can delete individual posts you own from the app before requesting full account deletion, where that option is available.

What may be retained

Even after account deletion, we may retain certain information where reasonably necessary, including:

• Safety and abuse prevention — reports, moderation records, or content snapshots involved in abuse investigations.
• Legal and audit — records we are required or permitted to keep by law or for legitimate business records.
• Backups — residual copies in backup systems for a limited period before routine rotation.
• Aggregated data — information that no longer identifies you personally.

We do not promise a specific completion timeline. We will process verified requests as promptly as reasonably possible and may contact you if we need additional verification.

After deletion

• You should not be able to sign in with the same account credentials.
• Your public profile and posts should no longer be visible according to our deletion and retention rules.
• Some processing may take additional time due to backups, storage cleanup, or review of retained records.

Questions

For privacy-related questions, see our Privacy Policy or email [email protected].