Delete account

Last updated: September 21, 2026

Vokami is intended for users 18 years of age and older. These deletion instructions apply to supported iOS and Android apps.

Overview

You can delete your Vokami account from Settings. Deletion is intended to be permanent for account access, ordinary profile data, and ordinary user-generated content. Some detached legal and safety records may be retained, as described below. Those retained records are not anonymous; they are limited and detached from your live account.

How to delete your account

1. Sign in to Vokami on a supported mobile app.
2. Open Settings → Delete account.
3. Read the warning, re-enter your password, and type DELETE to confirm.
4. Submit the request. The app asks a trusted backend to delete your account.

When deletion completes, you are signed out and cannot use the same account. If cleanup cannot finish immediately, the request may retry or require review. We do not promise instant completion in every case.

Need help? Email [email protected] or use our Support page. Support can assist; it is not required to delete your account.

What is deleted

When a verified in-app deletion completes, Vokami hard-deletes ordinary account and product data, including:

• Your authentication identity, email, and profile.
• Your audio posts, comments, likes, saves, follows, blocks, mutes, and playlists.
• User-owned files in approved storage (audio, covers, avatar, default post photo) before the auth identity is removed.

What may be retained

We retain only the following approved classes:

• Legal acceptances — minimal detached evidence of policy acceptance or correction, without your live user id or email.
• Reports and moderation — minimal detached safety evidence needed for abuse prevention, without your live user id or email.
• De-identified install acquisition events — kept as already stored, without creating a new personal profile.

Residual copies may remain in backups for a limited rotation period. We do not create other personal retention classes on this page.

After deletion

• You should not be able to sign in with the same account credentials.
• Your public profile and posts should no longer be visible according to our deletion and retention rules.
• Some processing may take additional time due to backups, storage cleanup, or review of retained records.

Questions

For privacy-related questions, see our Privacy Policy or email [email protected].