Support
Beta / pre-release. Vokami is in closed beta and internal testing. Support response times and processes may change before public launch. Final operator review is required before production.
Contact us
For help with Vokami, email:
Please contact us from the email address associated with your Vokami account when asking about account-specific issues.
Bug reports
If something is not working as expected, please include:
- A short description of the problem.
- Steps to reproduce the issue, if you can.
- Your device model and operating system version (for example, Android version).
- Screenshots or screen recordings, if safe to share and helpful.
- Whether the issue happens on every attempt or only sometimes.
During Play internal testing, crash information may also be available to developers through Google Play Console. You can still report issues directly so we can investigate faster.
Account issues
- Sign-in problems — confirm your email and password. Use password reset if available in the app.
- Profile updates — edit your profile from Settings or Edit Profile in the app.
- Session issues — try signing out and signing in again. If you installed from a testing link, reinstall only from the official internal testing or store channel you were given.
- Delete your account — see our Delete account page.
Safety and reporting
Vokami includes tools to help you stay safe:
- Report — use in-app reporting on posts or comments you believe violate our guidelines or pose harm.
- Block and mute — manage blocked and muted users from Settings → Safety Controls.
- Moderation — new audio posts may be reviewed before they appear on public feeds, where that workflow applies.
Vokami support is not an emergency service. If you or someone else is in immediate danger, contact local emergency services.
Beta feedback
We welcome feedback from internal testers and early users. You can share feature ideas, usability notes, and general impressions through the support contact above.
Feedback helps us improve Vokami before wider release. We may not be able to respond to every suggestion, and we cannot guarantee that any particular feature will be implemented.
Related pages
Disclaimer. This page is a beta draft for internal testing and store preparation. Support processes may change after operator and legal review.